Welcome to Aditi Toys! At Aditi Toys, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
By accessing or using the Aditi Toys website (“Site”) or our services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our services.
Information We Collect
Information You Provide: When you use our Site or services, you may be asked to provide personal information such as your name, email address, shipping address, and payment information when making a purchase.
Automatically Collected Information: We may collect certain information automatically when you visit our Site, including your IP address, browser type, operating system, and the pages you visit. We may also use cookies and similar tracking technologies to enhance your experience on our Site and for analytics purposes.
Information from Third Parties: We may receive information about you from third-party sources, such as social media platforms, if you choose to connect your social media account to our services.
How We Use Your Information
- Providing, maintaining, and improving our services.
- Processing transactions and delivering products you order.
- Sending you order-related updates, promotions, and newsletters.
- Responding to your inquiries and providing customer support.
- Analysing user behaviour and preferences to enhance our Site and services.
- Detecting and preventing fraud or security breaches.
Sharing Your Information
- With service providers and partners who assist us in delivering our services.
- To comply with legal obligations or respond to lawful requests from authorities.
- In connection with a merger, sale, or acquisition of all or part of our company.
- With your consent, when required by applicable laws and regulations.
Your Rights
You have the right to:
- Access, review, and update your personal information.
- Request correction of inaccurate or incomplete data.
- Withdraw your consent for data processing at any time.
- Request deletion of your personal data, subject to applicable legal obligations.
- Opt out of receiving marketing communications.
To exercise any of these rights, please contact us at customersupport@chanak.co.
Withdrawal of Consent
You may withdraw your consent for the collection and processing of your personal data at any time by contacting us. Upon withdrawal, we may be unable to continue providing certain services.
Data Security
We implement reasonable security practices and procedures in accordance with applicable laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”). These measures include administrative, technical, and physical safeguards to protect your personal data.
Our security practices are aligned with internationally recognized standards such as ISO/IEC 27001.
Grievance Officer
In accordance with the SPDI Rules, the Company has appointed a Grievance Officer to address any concerns or grievances regarding the processing of personal information.
Name: Dilip Zala
Email: customersupport@chanak.co
Phone: +91 7600432333
Address: Plot No. G-1869, Metoda GIDC, Rajkot, Gujarat – 360021
The Grievance Officer will acknowledge complaints within 36 hours and resolve them within one month from the date of receipt.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us, and we will take appropriate action.
Compliance Statement
This Privacy Policy is in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on the Site.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us at customersupport@chanak.co.